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The Terms and Conditions Covering Your judikis Account

Before you fund your account with Touch 'n Go eWallet, Boost, or GrabPay and jump into the lobby, these terms set out exactly what we expect from you and what you can expect from us.

Account Eligibility RulesWallet & Payment ConductFair Account Use PolicyBreach & Suspension TermsJurisdiction-Dependent Access
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judikis The Terms and Conditions Covering Your judikis Account
TERMS QUERY CHANNELS

How to Reach Us About These Terms

If a specific clause is unclear or you need written confirmation of how a rule applies to your account, our support team can walk you through it. Queries about payment conduct — for example, whether a particular Touch 'n Go eWallet transfer pattern is acceptable — should be raised before the transaction, not after. We handle terms-related enquiries through three channels.

Live Chat Open the chat widget from your account page for real-time answers on any clause, account restriction, or wallet conduct question.
Email Support Send a written query to our support address for a documented response — useful when you need a clause explained in writing for your records.
Account Help Centre The help centre contains the current version of these terms plus worked examples of common account conduct questions, updated when terms change.
HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

These terms exist to protect both sides of the account relationship. Here is how we handle the four areas that matter most to you as an account holder on judikis.

Account Data Handling

Your registration details — name, contact number, wallet ID — are held securely and never shared with third parties outside what these terms and applicable law require.

Cookies and Session Data

We use session cookies to keep your account active between page loads and to remember your preferred payment method, such as Boost or GrabPay, during a session.

Account Access and Retention

Account records are retained as required by applicable regulations. You may request a summary of data held on your account by contacting support in writing via email.

Requesting a Terms Change

You cannot alter these terms unilaterally, but you may raise a formal dispute via email if you believe a clause has been applied incorrectly to your account.

Common Questions About judikis Terms and Conditions

Below are the questions we receive most often about how these terms work in practice. If yours is not here, live chat or email support will give you a specific answer.

The core account rules are the same regardless of payment method. However, the fraud-prevention clause specifically requires withdrawals to return to the same Touch 'n Go eWallet, Boost, or GrabPay account used for the original deposit.

We will post a notice on your account dashboard when terms are updated. Continuing to use your account after that notice constitutes acceptance of the new version. You can always email support before accepting.

Depending on the severity, we may issue a warning, restrict specific features such as wallet withdrawals, or close the account permanently. We will notify you via the contact details on your account.

The version published on this page is the active one. The date of the most recent revision is shown at the bottom of the terms document. If in doubt, ask live chat to confirm.

Access to judikis depends on local law. Where Malaysian law applies to your use, it takes precedence over any conflicting clause in these terms. Eligibility is assessed by your region.

Yes. Contact our email support channel with your account reference and the specific data you believe is incorrect. We will verify your identity and respond within a reasonable period.
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Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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